Operational Strategy

2023

Veltran Partners

Transformed a stagnating enterprise SaaS platform through operational restructuring, achieving 92% net revenue retention and a path to profitability.

Service

Operational Strategy

Stage

Scale & Restructure

Timeline

3 Quarters to Recovery

Year

2023

01

The Challenge

Growing revenue, accelerating burn

Veltran's enterprise platform had grown to $40M ARR but was burning $8M per quarter with declining NRR and rising churn. The board was debating between a down round and significant headcount reduction.

01

The Challenge

Growing revenue, accelerating burn

Veltran's enterprise platform had grown to $40M ARR but was burning $8M per quarter with declining NRR and rising churn. The board was debating between a down round and significant headcount reduction.

02

The Solution

Cutting to the signal

We conducted a full operational audit, identified three product lines contributing negative gross margin, restructured the engineering org around the two highest-retention products, and redesigned the customer success function with leading indicator health scores.

02

The Solution

Cutting to the signal

We conducted a full operational audit, identified three product lines contributing negative gross margin, restructured the engineering org around the two highest-retention products, and redesigned the customer success function with leading indicator health scores.

03

The Results

From crisis to runway

Within three quarters, NRR recovered from 84% to 92%, quarterly burn dropped to $2.1M, and Veltran avoided both the down round and mass layoffs. The restructured company raised a flat extension round that gave them 18 months of runway.

03

The Results

From crisis to runway

Within three quarters, NRR recovered from 84% to 92%, quarterly burn dropped to $2.1M, and Veltran avoided both the down round and mass layoffs. The restructured company raised a flat extension round that gave them 18 months of runway.

Key Result

Every engagement has a defining number — the result that reshapes the trajectory of a business. This is the one that mattered most.

92%Net revenue retention restored

Client Testimonial

Verlanor found the signal in our chaos. They helped us stop doing everything and start doing the right things — and it saved the entire company.

Priya

Veltran Partners

Engage

Ready to define your category?

Engagements begin with a confidential diagnostic conversation.

Engage

Ready to define your category?

Engagements begin with a confidential diagnostic conversation.

Engage

Ready to define your category?

Engagements begin with a confidential diagnostic conversation.

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